Last updated: 29/09/2020
Information We Collect and Purposes of Collection
For the purposes of European data protection laws, we are the data controller of your personal information.
There are two general categories of information we will process:
Support Related Information. If you communicate with us via our support section or via email, we may also collect your email address, name and any information voluntarily submitted by you in connection with such support (for example, your name, company name, and particular support query or request). Such information will only be used to provide you with support services and will not be connected with any other information collected from you on or through the Software and Service, including, any individual User ID (as defined below) generated or collected by us. When you use the Software and Service, we automatically generate an anonymous internal user ID (which does not personally identify you), which is assigned to your use of the Software and Service (the “User ID”) and may be combined with any of the above information.
The purposes of collection of such information are: (i) to take any action in case of a dispute involving you in connection with the Software and Services; (ii) to enforce the terms and conditions applicable to the Software and Services and to prevent unlawful activities and misuse thereof; (iii) to comply and satisfy any applicable law regulation, legal process or enforceable governmental request; and/or (iv) to provide you with support and handle your complaints and/or feedback.
When you use the Software and Service, for analytical, business and operational purposes, we automatically collect and store the following types of information:
Technical Information. Certain technical information regarding your device, and your use of the Software and Services , including the type, name and version of operating system : (i) Your configuration and settings of the Software and Services, version of the Software and Services; (ii)ISP (Internet Service Provider) , Internet protocol (IP) address, Media Access Control (MAC) address,anonymous user identifiers, device configuration and identifiers; (iii)Advertising ID (Identifier for Advertisers) ; (iv) location; (v)Apple ID.
Usage Information. Certain usage related information regarding your use and interaction with your device, including the Software and Services and Other Software, such as when and how you use the Software and Services and Other Software, how you use your internet browser and internet search related applications, the web pages you visit and the content you see, access and utilize on such web pages; for example, offerings and advertisements that you view, use and access, how you use them and your response to them, how frequently you use them, your search queries and the time and date of your searches.
The purposes of the information that is collected automatically are: (i) to improve and customize the Software and Services; (ii) to provide you personalized content, including through the delivery of targeted interest-based advertisements from us or our partners; (iii) to maintain and improve the quality and operation of the Software and Services; (iv) to take any action in case of a dispute involving you in connection with the Software and Services; and/or (v) to enforce the terms and conditions applicable to the Software and Services and to prevent unlawful activities and misuse thereof.
We will not share any PII that we have collected from you except for the following events:
If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of our users, its partners, or the general public);
In the event we go through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred;
If you want to delete any PII which we have shared with the third parties, please contact us by email at email@example.com. We would try our best to notify the third party of deleting the relative personal data, but no warranty as to the deletion is made by us.
Certain Services may contain contents linking to advertisements, websites, products and other services provided by third parties in our Software (collectively, “Third Party Services”). The use of such Third Party Services is subject to their privacy policies. You shall be aware that the use of the Third Party Services may give these third parties the ability to access, collect, store, and/or share your information, both your PII and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Services and your access to any Third Party Services is at your own risk. We are not responsible for the information contained and/or made available through, the practices of, or your use or inability to use such Third Party Services. You expressly relieve us from any and all liability arising from your use of such Third Party Services. We recommended that you read the terms, conditions and privacy policies of such third party before using or accessing any of them.
Moreover, for providing customized advertisement, the third-party advertising companies may collect or use your PII (not including your name, address, email address or telephone number) when you use the Software or the Service. If you would like more information about this practice and to know your choices about not using this function or sharing this information with these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp.
The Software and the Services work over the Internet. We may store and process your information in various locations throughout the world. Where you located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to where may be outside of EEA once you use the Software and/or the Services. You may withdraw your consent at any time by notify us.
The security of your information is our utmost priority, and we take strict measures in order to protect the data from unauthorized access, use, disclosure or destruction of data. We have implemented physical, technical and administrative security measures for the Services that comply with applicable laws and industry standards. For example, we use firewalls, encryption technology and Network access designed to protect against fraud and identity theft; our data is only stored in centers that provide high-level security for user’s information. We also protect user’s privacy by seeking to minimize the amount of sensitive data and PII. We also seek appropriate contractual protection from our partners regarding their treatment of user data. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
You have the right to access, modify, correct or delete any personal data which we may have collected. If you are in the EEA, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided in a digital format. You also have the right to lodge a complaint about the processing of your personal information with your local data protection authority in the EEA. To exercise this right please contact our Data Protection Officer by email at: firstname.lastname@example.org Children’s Privacy
The Software is not intended for children under the age of 16 or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”) . Therefore, we do not knowingly collect or solicit any personal information from children under the Minimum Age. No one under the Minimum Age may provide any personal information to the Software. If you are under the Minimum Age, do not use or provide any information on this Software or through any of its features. Do not provide any information about yourself, including your email address. If we learn that we have collected personal information from a child under the Minimum Age without verification of parental consent, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under the Minimum Age, please contact us through the email displayed below.